Refund policy
Selfless Elixir Return & Refund Policy
Last updated: August 9, 2026
At Selfless Elixir, every product is created with a purpose: to inspire kindness, selflessness, and positive action in the world. Because our apparel is made specifically for you after your order is placed, we have a few guidelines regarding returns and refunds.
Order Issues, Defects, and Damaged Items
We stand behind the quality of our products. If your order arrives damaged, defective, misprinted, or there is an error with your order, please contact us within 30 days of delivery.
To request assistance, please email us at:
Please include:
- Your order number
- A description of the issue
- Photos showing the problem with the product
If the issue is confirmed to be a manufacturing defect, printing error, or fulfillment mistake, we will provide a replacement or refund at no additional cost.
Returns and Exchanges
At Selfless Elixir, we want you to love your apparel. If you are not completely satisfied with your purchase, you may request a return within 30 days of delivery.
To be eligible for a return, items must be:
- Unworn
- Unwashed
- In original condition
- Free from damage or signs of use
Customers are responsible for return shipping costs for returns due to:
- Incorrect size selection
- Change of mind
- Personal preference changes
- Ordering the wrong color or style
Approved returns must be sent back by mail using the return instructions provided by our customer support team.
We do not charge restocking fees on approved returns.
Because our products are made to order, we do not offer direct exchanges at this time. If you need a different size, color, or design, please return your item according to this policy and place a new order.
If your item arrives defective, damaged, or with a printing error, please contact us within 30 days of delivery. We will provide a replacement or refund at no additional cost.
Incorrect Address or Unclaimed Packages
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned due to:
- Incorrect address information
- Failure to claim a package
- Refusal of delivery
the customer may be responsible for additional shipping costs if a replacement order is requested.
Cancellations
Orders begin processing shortly after purchase because products are created specifically for each customer.
Cancellation requests must be submitted within 2 hours of placing your order. After production has started, cancellations cannot be guaranteed.
Refund Processing
Approved refunds will be issued to the original payment method used at checkout.
Please allow 5–10 business days for your financial institution to process the refund after approval.
Our Commitment
Selfless Elixir exists to spread a message of kindness, strength, and selfless action. We are committed to creating high-quality apparel and providing a positive customer experience.
If there is ever a problem with your order, please reach out. We will always work to make it right.
Selfless Elixir
Wear the Message. Live the Mission.
support@selflesselixir.com